Refund policy

Return & Refund Policy – Annapurna Divine Sweets

👉 “As a homemade food brand, we prioritize hygiene, freshness, and customer safety.”

Due to the perishable nature of our products, we do not accept returns or exchanges once the order is delivered.

All our ladoos are freshly prepared using natural ingredients, and therefore cannot be restocked or resold

Damaged or Incorrect Orders

We take utmost care in packaging and quality. However, if you receive:

A damaged product, or

A wrong item

Please contact us within 24 hours of delivery with:

Order details

Clear photos/videos of the issue

📧 Email: apdsweets@gmail.com

📱 WhatsApp: 8850606901

After verification, we will offer a replacement or appropriate resolution

Refunds (if applicable)

Refunds are only considered in case of:

Verified damaged product

Incorrect item delivered

Approved refunds will be processed within 5–7 working days to the original payment method.

Order Cancellation

Orders can only be cancelled before dispatch

Once shipped, cancellation is not possible

Important Note

By placing an order with us, you agree to this policy.